Human-centered delivery

Institutional Web Platform Work at Western Illinois University

Responsive web features built with nontechnical stakeholders across usability, accessibility, maintainability, analytics, and mobile performance.

Status · Completed role; reported metric is qualified.
Case study record

The claim, the system, the boundary.

The problem

Institutional content is only useful when people can find it, understand it, and use it across devices.

Role

Graduate Assistant — Web Developer.

System approach

Requirements translation and iterative delivery kept the work grounded in the people who maintain and use it.

Technology

Responsive web · accessibility · analytics · stakeholder collaboration

Outcome or learning

A documented résumé claim attributes more than 30% traffic and engagement growth; it remains evidence-qualified until supporting analytics are approved.

Current status and limitations

Completed role; reported metric is qualified. The public record intentionally avoids claims about confidential architecture, live availability, customer volume, funding, or outcomes that are not supported by an approved source.